MANAGE

Diversified’s services enable organizations to take their technology solutions to the next level by effectively allocating limited resources and supporting the vast field of available technologies. Diversified stands out with innovative service offerings, excellence in adapting to our customers’ changing needs and a demonstrated ability to help organizations get the most out of their technology investments.

SUPPORT SERVICES

Global Support Services

Our flexible options allow you to choose from a scalable and comprehensive portfolio of services.

24/7 help desk with guaranteed response times, troubleshooting, programming support, and tracking.

Global support from our highly trained field service technicians and Global partners.

Flexible solutions that allow utilization of a vast pool of skilled technical resources for maintenance,
troubleshooting and training.

Standardized reporting to provide clarity on resource usage and enable future support cost forecasting.

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Managed Services

Diversified managed services provide remote, hybrid or on-site support options, allowing you to create the exact coverage you need.

Remote monitoring and management to proactively detect, troubleshoot and resolve problems.

Staff augmentation resources located on-site to provide clients with a range of customizeable services from meeting support to training and preventative
maintenance.

Asset and configuration management of everything from client databases to spare inventory and end of-life technologies.

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