State of the Industry 2020: AV Service Revenue is the Antidote for Recession
Commercial Integrator interviews Diversified leadership on their approach to possible recession and how AV service revenue can help alleviate a downturn.
Commercial Integrator’s Craig McCormick continues his annual series on the State of the Industry with part two, focusing on AV service revenue as a solution to possible recession in 2020 and beyond.
It’s widely agreed upon that implementing a service model in the systems integration industry, particularly in AV, is not an easy task. Still, those who do put in the effort to make the switch have the opportunity for more revenue upside in the years to come and the ability to protect themselves from the roller coaster ride that such a project-based industry can present.
“The sheer numbers of some of these companies can overwhelm an IT help desk,” says Diversified executive VP Tom Spearman. It can also help in times of economic recession, says Diversified president Kevin Collins.
Diversified saw this shift in the industry coming years ago and has since implemented its Global Services specialty with three network operations centers (NOCs) that help clients manage technology systems that they don’t have the resources to manage themselves.
https://diversifiedus-com.exactdn.com/wp-content/uploads/2020/04/Chase-Center-West-Entrance-Lobby-View-3_photo-credit_Jason-ORear-and-Chase-Center-scaled-e1585830098205.jpg?strip=all&lossy=1&quality=100&ssl=1500749Rachel Baehrhttps://diversifiedus-com.exactdn.com/wp-content/uploads/2018/06/DIVERSIFIED-WEB-LOGO-POS-CIRCLE.pngRachel Baehr2020-04-02 07:21:502020-04-02 08:49:08A Look Inside the Chase Center and Its Audiovisual Fan Experience
https://diversifiedus-com.exactdn.com/wp-content/uploads/2020/04/BaM-Online-Summit-e1585749622311.jpg?strip=all&lossy=1&quality=100&ssl=1467700Rachel Baehrhttps://diversifiedus-com.exactdn.com/wp-content/uploads/2018/06/DIVERSIFIED-WEB-LOGO-POS-CIRCLE.pngRachel Baehr2020-04-01 09:13:482020-04-01 09:16:10IABM Vendor Panel Debate | Doing Business in the MENA Region
https://diversifiedus-com.exactdn.com/wp-content/uploads/2020/03/20-Ways-Online-Meetings-Are-Changing-the-Face-of-Business_1400x700-e1585601558587.jpg?strip=all&lossy=1&quality=100&ssl=1500750Rachel Baehrhttps://diversifiedus-com.exactdn.com/wp-content/uploads/2018/06/DIVERSIFIED-WEB-LOGO-POS-CIRCLE.pngRachel Baehr2020-03-30 15:43:492020-03-30 15:52:47Cisco WebEx | Working Smarter: Managing a Remote Team
Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.
Essential Website Cookies
These cookies are strictly necessary to provide you with services available through our website and to use some of its features.
We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.
Other external services
We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.
Google Webfont Settings:
Google Map Settings:
Google reCaptcha Settings:
Vimeo and Youtube video embeds: